PRODUCTDevRev Support
DevRev for
support teams
With all your business data in one place and a team of AI agents, customer support becomes delightful, fast, and proactive.
Full-featured support platform built for modern businesses and trusted by leading organizations
Delight customers with instant fixes
Resolve up to 85% of queries automatically with AI agents that reason through problems, not old-school bots that dump scripted responses.
Answers at the speed of now
Provide instant, accurate answers to customer questions wherever they come from - chat, email, Slack, phone - using unified data from across your company.
Answers at the speed of now
Provide instant, accurate answers to customer questions wherever they come from - chat, email, Slack, phone - using unified data from across your company.
Action. Not just explanation.
AI agents resolve common customer requests like password resets, subscription changes, and more from start to finish.
Action. Not just explanation.
AI agents resolve common customer requests like password resets, subscription changes, and more from start to finish.
Support that's almost invisible
Pre-emptively address customer issues before they become tickets with in-app nudges that suggest fixes and product updates.
Support that's almost invisible
Pre-emptively address customer issues before they become tickets with in-app nudges that suggest fixes and product updates.
Knowledge compounds automatically
AI agents remember successful resolutions and instantly apply them to future issues, reducing customer wait time.
Knowledge compounds automatically
AI agents remember successful resolutions and instantly apply them to future issues, reducing customer wait time.
Answers at the speed of now
Provide instant, accurate answers to customer questions wherever they come from - chat, email, Slack, phone - using unified data from across your company.
Answers at the speed of now
Provide instant, accurate answers to customer questions wherever they come from - chat, email, Slack, phone - using unified data from across your company.
Action. Not just explanation.
AI agents resolve common customer requests like password resets, subscription changes, and more from start to finish.
Action. Not just explanation.
AI agents resolve common customer requests like password resets, subscription changes, and more from start to finish.
Support that's almost invisible
Pre-emptively address customer issues before they become tickets with in-app nudges that suggest fixes and product updates.
Support that's almost invisible
Pre-emptively address customer issues before they become tickets with in-app nudges that suggest fixes and product updates.
Knowledge compounds automatically
AI agents remember successful resolutions and instantly apply them to future issues, reducing customer wait time.
Knowledge compounds automatically
AI agents remember successful resolutions and instantly apply them to future issues, reducing customer wait time.
Solve complex issues faster than ever
DevRev remembers every fix, helping your teams slash resolution time and freeing them to do what they do best: care about customers
Information at your fingertips
Stop wasting time searching across tools. DevRev unifies siloed data and connects past resolutions to current problems, so your team gets instant answers.
Smart, seamless escalation
AI agents match problems to the right experts — reading customer sentiment, urgency, business impact, SLA deadlines, and more.
Zero guesswork
Get the full customer story upfront — what they were doing, what went wrong, and their complete journey. Your team can start problem solving immediately, rather than playing twenty questions.
Resolution minus the interruptions
AI agents automatically broadcast updates to all affected customers, so teams can focus on fixing the issue without constant status requests.