DevRev makes customer support delightful, fast, and proactive

PRODUCTDevRev Support

DevRev for

support teams

With all your business data in one place and a team of AI agents, customer support becomes delightful, fast, and proactive.

Full-featured support platform built for modern businesses and trusted by leading organizations

Delight customers with instant fixes

Resolve up to 85% of queries automatically with AI agents that reason through problems, not old-school bots that dump scripted responses.

Answers at the speed of now

Provide instant, accurate answers to customer questions wherever they come from - chat, email, Slack, phone - using unified data from across your company.

Answers at the speed of now

Provide instant, accurate answers to customer questions wherever they come from - chat, email, Slack, phone - using unified data from across your company.

Action. Not just explanation.

AI agents resolve common customer requests like password resets, subscription changes, and more from start to finish.

Action. Not just explanation.

AI agents resolve common customer requests like password resets, subscription changes, and more from start to finish.

Support that's almost invisible

Pre-emptively address customer issues before they become tickets with in-app nudges that suggest fixes and product updates.

Support that's almost invisible

Pre-emptively address customer issues before they become tickets with in-app nudges that suggest fixes and product updates.

Knowledge compounds automatically

AI agents remember successful resolutions and instantly apply them to future issues, reducing customer wait time.

Knowledge compounds automatically

AI agents remember successful resolutions and instantly apply them to future issues, reducing customer wait time.

Answers at the speed of now

Provide instant, accurate answers to customer questions wherever they come from - chat, email, Slack, phone - using unified data from across your company.

Answers at the speed of now

Provide instant, accurate answers to customer questions wherever they come from - chat, email, Slack, phone - using unified data from across your company.

Action. Not just explanation.

AI agents resolve common customer requests like password resets, subscription changes, and more from start to finish.

Action. Not just explanation.

AI agents resolve common customer requests like password resets, subscription changes, and more from start to finish.

Support that's almost invisible

Pre-emptively address customer issues before they become tickets with in-app nudges that suggest fixes and product updates.

Support that's almost invisible

Pre-emptively address customer issues before they become tickets with in-app nudges that suggest fixes and product updates.

Knowledge compounds automatically

AI agents remember successful resolutions and instantly apply them to future issues, reducing customer wait time.

Knowledge compounds automatically

AI agents remember successful resolutions and instantly apply them to future issues, reducing customer wait time.

Solve complex issues faster than ever

DevRev remembers every fix, helping your teams slash resolution time and freeing them to do what they do best: care about customers

Catch problems early

Never miss a warning. Stay ahead of issues before they impact multiple customers.

DevRev for

support teams

With all your business data in one place and a team of AI agents, customer support becomes delightful, fast, and proactive.

Full-featured support platform built for modern businesses and trusted by leading organizations

Delight customers with instant fixes

Resolve up to 85% of queries automatically with AI agents that reason through problems, not old-school bots that dump scripted responses.

Answers at the speed of now

Provide instant, accurate answers to customer questions wherever they come from - chat, email, Slack, phone - using unified data from across your company.

Answers at the speed of now

Provide instant, accurate answers to customer questions wherever they come from - chat, email, Slack, phone - using unified data from across your company.

Action. Not just explanation.

AI agents resolve common customer requests like password resets, subscription changes, and more from start to finish.

Action. Not just explanation.

AI agents resolve common customer requests like password resets, subscription changes, and more from start to finish.

Support that's almost invisible

Pre-emptively address customer issues before they become tickets with in-app nudges that suggest fixes and product updates.

Support that's almost invisible

Pre-emptively address customer issues before they become tickets with in-app nudges that suggest fixes and product updates.

Knowledge compounds automatically

AI agents remember successful resolutions and instantly apply them to future issues, reducing customer wait time.

Knowledge compounds automatically

AI agents remember successful resolutions and instantly apply them to future issues, reducing customer wait time.

Answers at the speed of now

Provide instant, accurate answers to customer questions wherever they come from - chat, email, Slack, phone - using unified data from across your company.

Answers at the speed of now

Provide instant, accurate answers to customer questions wherever they come from - chat, email, Slack, phone - using unified data from across your company.

Action. Not just explanation.

AI agents resolve common customer requests like password resets, subscription changes, and more from start to finish.

Action. Not just explanation.

AI agents resolve common customer requests like password resets, subscription changes, and more from start to finish.

Support that's almost invisible

Pre-emptively address customer issues before they become tickets with in-app nudges that suggest fixes and product updates.

Support that's almost invisible

Pre-emptively address customer issues before they become tickets with in-app nudges that suggest fixes and product updates.

Knowledge compounds automatically

AI agents remember successful resolutions and instantly apply them to future issues, reducing customer wait time.

Knowledge compounds automatically

AI agents remember successful resolutions and instantly apply them to future issues, reducing customer wait time.

Solve complex issues faster than ever

DevRev remembers every fix, helping your teams slash resolution time and freeing them to do what they do best: care about customers

Catch problems early

Never miss a warning. Stay ahead of issues before they impact multiple customers.

From reactive to remarkable:

DevRev changes everything

Get started for free

No credit card required

A lot of our users' queries today are getting handled by DevRev's AI. These requests don't require human intervention, saving time not just for the support team but also for the customer. It's a wonderful experience because users don't have to wait.”

Dhruv Agrawal

COO & Co-founder, Shipsy

I didn’t want to replace Zendesk and ServiceNow with just another ticketing system. DevRev tells me: ‘Why do I have this problem? Where is it coming from? When does it get triggered? What do we do to prevent it?’ That is an input to product and design.”

Vinod Muthukrishnan

Former COO, Uniphore

A lot of our users' queries today are getting handled by DevRev's AI. These requests don't require human intervention, saving time not just for the support team but also for the customer. It's a wonderful experience because users don't have to wait.”

Dhruv Agrawal

COO & Co-founder, Shipsy

I didn’t want to replace Zendesk and ServiceNow with just another ticketing system. DevRev tells me: ‘Why do I have this problem? Where is it coming from? When does it get triggered? What do we do to prevent it?’ That is an input to product and design.”

Vinod Muthukrishnan

Former COO, Uniphore